Privacy Policy

This Privacy Policy explains how LazerTek collects, uses, and protects information provided by customers, prospective customers, and people who contact LazerTek for IT services or support.

Information We Collect

LazerTek collects only information customers voluntarily provide, such as name, phone number, email address, company name, and details related to support requests.

How We Use Information

LazerTek uses this information to provide IT support, respond to inquiries, communicate about service requests, coordinate appointments, maintain customer relationships, and improve services.

SMS Communications

If you communicate with LazerTek by text message, SMS conversations may be used for customer care, IT support, appointment coordination, service updates, and two-way support communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. SMS consent is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

LazerTek does not sell, rent, or share personal information for marketing purposes.

LazerTek may share limited information only when necessary to provide requested services, comply with law, prevent fraud/security issues, or work with trusted service providers that help operate the business.

Data Security

LazerTek uses reasonable administrative and technical safeguards to protect information. No method of storage or transmission is completely secure, but LazerTek works to handle customer information responsibly.

Updating or Deleting Information

Customers may contact LazerTek to update or request deletion of their information. Some information may need to be retained when required for service records, legal compliance, security, or legitimate business purposes.

Contact

For privacy questions or requests, contact LazerTek at support@lazerteksolutions.com.